With a master’s degree in industrial and organization psychology, Jeff J. Quade serves as vice president of human resources at WhaleShark Media. Additionally, Jeffrey Quade’s more than 20 years of experience has prepared him well to achieve favorable and measurable outcomes for difficult problems. A human resources professional, Jeff J. Quade knows there are several ways to ensure that staff members understand problem areas and can overcome them.
The first, and perhaps most important, step when dealing with conflict in the workplace is to confront it. Problems rarely solve themselves. If the problem is due to interpersonal conflict, speaking with all parties at the same time can help diffuse the situation. This demonstrates that the human resources executive is not favoring one position over the other. However, conflict requires all parties to be proactive in working towards a resolution. Simply letting the issue recur will only lead to the same conversation and, perhaps, greater disruptions. Sometimes disciplinary action up to and including dismissal is necessary.